FAQ

Creating a SportZino account is quick. Click "Sign Up," enter your email, choose a password, and provide basic details like name, date of birth, and address. You must be 18+ and located in an eligible state (SportZino operates in 45+ US states; it excludes Idaho, Michigan, Nevada, and Washington, and is void where prohibited).After registration, you’ll automatically receive a base welcome reward of "20,000 Gold Coins" and "1 Sweeps Coin." Completing verification steps—email confirmation, phone verification, connecting selected social channels, and opting into notifications—can unlock additional GC and SC. No bonus code or deposit is required to claim the free sign-up credits. If you run into trouble, use live chat or email support at support@sportzinocasinos.com for step-by-step help.

SportZino’s ongoing sign-up offer gives new users "20,000 Gold Coins" (GC) plus "1 Sweeps Coin" (SC) on registration, with the potential to receive up to 200,000 GC and 9 SC through additional verification steps. SC are the redeemable currency; GC are for gameplay and cannot be cashed out directly. The SC included with bonuses carry a 2x playthrough requirement, and all game types contribute 100% toward that requirement.Bonuses are generally non-sticky, and SC winnings become redeemable after you meet the 2x playthrough. No bonus codes are required. Promotions are available in eligible states only, and SportZino’s terms apply—abuse or creating multiple accounts can lead to disqualification.

No. SportZino doesn’t require bonus codes for the standard no-deposit welcome credits or most ongoing promotions. Sign-up rewards, daily login bonuses, and many events are applied automatically once you register and complete required verification steps, or via manual opt-in on the promotions page. Always check the specific promotion terms; although codes aren’t typically needed, some special offers might require an opt-in.

Deposits: SportZino supports ACH, Visa, MasterCard, Discover, and Trustly. Deposit options vary by region and device; typical minimums depend on the method. Deposits of Gold Coin packages start at $0.99 for small packages, and some offers add bonus GC automatically on first purchases.Withdrawals: Sweeps Coins redeemed for cash follow the SC redemption process. Redemptions require a minimum of 50 SC (equivalent to $50). SC redemptions are processed in about 1–2 days; actual posting to your bank or card can take longer depending on the method. Withdrawals by bank transfer or card may take several business days after processing. SportZino may ask for verification documents before processing withdrawals. There is no stated maximum cashout, but terms and state laws apply.

Wagering requirements tell you how much you must play through bonus funds before cashing out. SportZino’s SC bonuses have a 2x playthrough requirement. For example, if you receive 10 SC worth $10 each, you must wager the equivalent of 20 SC across eligible games to redeem winnings.All eligible games—slots, table games, live casino, and sportsbook picks—contribute 100% toward the SC playthrough. Bonuses are non-sticky, meaning bonus funds don’t replace your deposited funds; SC winnings become redeemable only after you meet the playthrough. Read the specific promotion terms for exclusions, and avoid creating multiple accounts or exploiting promotions, which can lead to disqualification.

SportZino offers a broad library of slots, table games, live casino, and sportsbook options powered by many well-known providers. Top studios on the platform include Pragmatic Play, Relax Gaming, Evoplay, Habanero, Playson, RubyPlay, Booming Games, and more. You’ll find classic slots, video slots with bonus rounds, progressive-style mechanics, blackjack, roulette, video poker, and live dealer tables.Games are eligible for welcome and daily bonuses according to the promotion’s terms, and all games contribute 100% toward SC wagering requirements. For a deeper look at the casino’s overall offering and mechanics, read our full SportZino Casino review.

SportZino operates where sweepstakes-style gaming and online casino offerings are permitted. The platform is available in 45+ US states, excluding Idaho, Michigan, Nevada, and Washington, and it is void where prohibited by law. You must be 18+ to play.SportZino follows applicable laws and requires players to be located in eligible jurisdictions. Always check local regulations and SportZino’s terms and conditions to confirm availability and legality in your state before playing.

SportZino uses a Know Your Customer (KYC) process to protect accounts and ensure regulatory compliance. After registering, you may be asked to verify identity, address, and payment details. Typical documents include a government-issued ID, proof of address (utility bill or bank statement), and occasionally a selfie for identity confirmation.Completing verification can unlock additional sign-up rewards of GC and SC. Verification also speeds up withdrawals and reduces the chance of holds. If SportZino requests documents, submit clear scans or photos through the secure upload system; contact support@sportzinocasinos.com or live chat if you need help.

Yes. SportZino is fully mobile-optimized for play on iOS and Android devices through modern web browsers. The site adapts to different screen sizes, and most games run smoothly on smartphones and tablets. Features like account management, deposits, claiming daily login bonuses, and SC redemptions are accessible on mobile.App availability can vary by region; if a native app is offered, SportZino will advertise it in the site footer or promotions area. If you experience performance issues, try clearing your browser cache, updating the OS and browser, or switching to another network before contacting support.

SportZino employs industry-standard security measures to protect player data and transactions. The platform uses secure payment methods (ACH, Visa, MasterCard, Discover, Trustly) and transports data over encrypted connections. Access controls, secure storage policies, and routine monitoring reduce the risk of unauthorized activity.SportZino’s privacy policy outlines what data is collected and how it’s used. Never share your account password, and enable any available security features, like strong passwords and device monitoring. If you suspect unauthorized access, contact support immediately to lock your account and investigate.

SportZino encourages safe play and offers responsible gambling tools to help you stay in control. Options typically include deposit limits, session time reminders, time-outs, and self-exclusion. If you notice problem gambling behavior, use these tools or reach out to support for assistance and account controls.SportZino also provides information about resources and helplines for problem gambling. Remember that playing should be entertainment, not a way to chase losses. SportZino does not guarantee winnings, and all play involves risk.

SportZino provides live chat support and email support at support@sportzinocasinos.com. For immediate issues, use live chat for the fastest response; email is best for detailed requests, uploads, or follow-ups. When contacting support, provide your account email and a clear description of the problem, plus screenshots if relevant.Common troubleshooting steps include clearing your browser cache, disabling ad blockers, updating your browser or device OS, and checking network connections. If a deposit or withdrawal is delayed, check the pending status in your account and contact support for specifics. SportZino’s team is there to help guide you through verification, payments, bonus questions, and technical fixes.Play smart, know the rules, and contact support whenever you need help.